Terms and Conditions

Contact Information

Company Name: LTD eventto.ge

Identification Number: 400404745

Address: Georgia, Tbilisi, Nadzaladevi District, Guramisvhili Avenue No. 28

Phone Number: +995 597 791 593

Email: [email protected]

Definition of Terms

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In this document, the following terms have the following meanings:

Ticket - A document confirming the right to access the organizer's event, issued electronically by the company and containing a unique QR code.
Intellectual Property - As defined in the Law of Georgia on "Copyright and Related Rights."
Company - The owner and legal operator of the platform, LTD eventto.ge (ID: 400404745).
Organizer - A natural or legal person who sells tickets for their event through the platform.
User - Any person who uses this platform, including platform visitors and service recipients.
Platform - The electronic event managment platform, website www.evnetto.ge.
Event - Any cultural, entertainment, sports, or other type of event posted on the platform.
Service Fee - The fee for services provided by the company.
Transaction Fee - The fee set for the transfer or other operations by a financial institution or another authorized person.

Introduction

This document constitutes an agreement between the user and the company, regulating the relationship between the user and the company, including the user's receipt of services from the company, use of the platform, and other related matters.

By agreeing to these "Terms and Conditions," the user confirms their consent to receive services offered by the company in accordance with the rules and conditions defined in this document.

The company acts as an intermediary between organizers and users. Through the platform, the company provides electronic ticket trading services to organizers, allowing them to offer and sell tickets for various events to users, who can purchase tickets for different types of events from the comfort of their homes in one place.

The company is not an event organizer or co-organizer. Consequently, it cannot be held responsible for outcomes arising from the relationship between the user and the organizer.

The company is an independent entity from the organizers, even if the organizer uses the company's trademark, indicating only a collaboration between the company and the organizer.

User Account

To fully utilize the company's services, creating an account (profile) is necessary. To open an account, the user must follow the instructions provided on the platform: provide the requested information and, if necessary, undergo verification.

Users have the option to register and create an account on the platform using Google or Facebook. In this case, the user must additionally agree to the terms and conditions set by Google and Facebook, for which the user is responsible.

Before creating an account, the user must ensure that doing so does not violate Georgian legislation or third-party rights.

The user is fully responsible for the accuracy of the information provided during account creation. The company reserves the right to request additional verification of the accuracy of the information provided on the platform. User data will be processed in accordance with the company's privacy policy and legislation.

The user is responsible for the secure storage of account details. If the user suspects that a third party has their account details, they must immediately change them or contact the company.

In the case of gross violation of Georgian legislation or this document by the user, the company reserves the right to cancel the user's account.

The user is entitled to request the cancellation of their account at any time. To do this, the user must contact the company via email or phone. The company is obligated to process the user’s request immediately and delete the user’s account within no more than 10 days. The company has the right to refuse the account cancellation (of which it must promptly inform the user) if there is a legally justified reason.

Ticket Purchase

Only registered users can purchase tickets on the platform. To buy a ticket, the user must follow the platform's instructions.

Before finalizing the ticket purchase, the user can identify and correct any errors made during the ticket purchase process (if any).

Users can only purchase tickets on the platform through cashless payment methods.

For legitimate purposes, the company reserves the right to limit the number of tickets a single user can purchase for one event to a reasonable amount.

Once the user purchases a ticket, the electronic ticket will be available on the platform. Additionally, the user will receive the electronic ticket via email and as an SMS notification to the provided phone number.

The user must check the tickets for accuracy immediately upon receipt. In the case of personalized tickets, the user must ensure their personal information is correctly displayed on the ticket. If any errors or discrepancies are found, the user must immediately notify the company.

The user is responsible for adhering to the organizer's requirements for event attendance. If the user fails to meet the organizer's stated requirements (if any), the ticket fee will not be refunded to the user.

Some events on the platform may be available for ticket purchase only by adults or only by users verified by the organizer. Therefore, registration and authorization on the platform may not allow the user to purchase tickets for all events.

The organizer is solely responsible for posting events on the platform and is accountable for all technical and content-related aspects of the event, such as:

Age restrictions
Number of tickets for sale
Mandatory verification
Return policies
Discounts
Baskets
Seating charts
Ticket pricing
Event time
And others

Limitation of Company's Liability

The company is not responsible for the actions of third parties (including the organizer) or the information posted on their websites.

The company does not guarantee the platform's flawless and uninterrupted operation and is therefore not liable if the website or any of its services become wholly or partially unavailable for a certain period, or if technical errors occur, among other issues.

The company is neither the ticket seller nor the event organizer. Consequently, the company does not guarantee and cannot be held responsible for the outcomes of the relationships between the organizer and the user. The company is not liable for the proper fulfillment of contractual obligations between the user and the company.

The company continuously strives to keep the platform protected from fraudulent attacks. However, it is not responsible for any damage caused by cyber-attacks or other means, which may affect the user.

The company is not responsible for information posted on the platform at the request of the organizer. Text posted on the platform should not be interpreted as any guarantee issued by the company.

In any case, if the company's liability towards the user is established, the extent of the liability cannot exceed the amount paid by the user to the company.

The limitations and exceptions mentioned in this clause also apply to the company's legal representatives and agents if claims are directly made against them.

User Responsibilities

The user is obligated to comply with these terms and conditions and not violate the rights of third parties.

By using the platform and marking the corresponding field, the user agrees to use the platform only in accordance with applicable laws and regulations.

The company reserves the right to take appropriate measures against users who violate the platform's terms and conditions.

The company reserves the right to cancel user transactions or accounts if the user:

Has previously violated the company's terms and conditions;
Is suspected of any kind of fraud, including fraud related to credit card payments;
Is suspected of causing harm to other users, including participating in the transfer of malware or hacking attempts;

Changes to Terms

The company has the right to amend or update these terms at any time. Any changes will be communicated to the user via email or through notifications on the platform. The revised terms will apply immediately, unless otherwise stated.

Governing Law

These Terms and Conditions are governed by the laws of Georgia.

If you have any questions about these Terms and Conditions, feel free to contact us via email at [email protected].